Pre-sales product questions or want a product you don't see on our website
Checking Status of Orders ( you should always receive a UPS, USPS or Fedex tracking from us in your e-mail when shipped.) If for some reason you did not receive the information just email:orders@finsdepot.com ask for your tracking#. Please make sure that you can receive e-mail from us and that it is not sent to
your spam or junk folder!
To keep our prices as low as possible we do not have a customer service phone number for orders. We strive to answer every e-mail received a reply that very same day in most cases less then one hour! No waiting days or weeks for a response!
Orders are processed and handled Monday thru Friday except on legal national holidays by
web site, mail or fax.
Do not feel safe ordering on the internet you can mail it to us at :
Fins Depot
310 Hurley Ave.
Bayville, N.J. 08721
Fax your order to us at 1-610-523-FINS ( 3467 )
Please make sure you all of your information is included. We suggest printing out the shopping cart page or the order page from the web site. Please include a phone# or email address so we can contact you if we have questions. Please make sure you include your credit card information ( card number, bank name, expiration date and 3 digit security code on the back ). If you provide an email address we will send you a order confirmation email and also a shipping notification email. If mailing postal money orders only are accepted but will require a 2 business day delay in processing. *
PLEASE NOTE:The address above is only our main office and NOT the warehouse we can not accept local walk-ins. Thank You!
* Postal money orders will require a 2 business day hold. Please do NOT send checks of any kind or any other money orders besides postal if you do it will NOT be honered and we will NOT forward the check back to you unless you send us a postage paid envelope. Thank You for your understanding.
